Who We Are
Our website address is:
https://isdmealplans.com
ISD Meal Plans (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
We may collect the following information when you interact with our website:
- Name and contact details (email address, phone number)
- Delivery and account information
- Login credentials
- Communication details submitted through forms
- Technical data such as IP address, browser type, and device information
- Comments or feedback submitted on the website
Cookies Policy
Our website uses cookies to enhance user experience and improve website functionality.
Cookies may be used to:
- Remember user preferences
- Maintain login sessions
- Improve website performance
- Analyze website traffic
If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last for one year.
Temporary cookies may also be created when visiting the login page to determine browser compatibility. Login cookies typically last two days, or up to two weeks if “Remember Me” is selected.
Users may disable cookies through browser settings; however, some website features may not function correctly.
Embedded Content from Other Websites
Articles or pages on this website may include embedded content such as videos, images, or articles from external websites.
Embedded content behaves exactly as if the visitor has visited the external website directly. These websites may collect data, use cookies, and monitor user interaction.
Payment & Card Information Security
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
https://isdmealplans.com will not pass any debit or credit card details to third parties.
All payment transactions are processed through secure and approved third-party payment gateway providers compliant with international security standards.
Data Security
https://isdmealplans.com takes appropriate technical and organizational measures to protect personal data using suitable hardware and software security methodologies.
While we strive to safeguard user information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
How We Use Your Information
We use collected information to:
- Provide and manage meal plan services
- Process orders and payments
- Communicate service updates
- Improve website functionality
- Respond to customer inquiries
- Prevent fraud and ensure security compliance
Who We Share Your Data With
We do not sell or rent personal information to third parties.
Information may only be shared:
- With payment processors for transaction completion
- With service providers required for operational purposes
- When required by law or regulatory authorities
If a password reset is requested, your IP address may be included in the reset email.
Data Retention
If you leave a comment, the comment and its metadata may be retained indefinitely to allow automatic approval of follow-up comments.
For registered users, personal information provided in user profiles is stored securely. Users may view, edit, or delete their personal data at any time (except usernames). Website administrators may also access and manage this information.
Your Rights Over Your Data
If you have an account or have submitted personal information, you may request:
- A copy of the personal data we hold about you
- Correction or deletion of your personal data
Certain information may be retained where required for administrative, legal, or security purposes.
Requests may be submitted through our contact channels.
Third-Party Websites
https://isdmealplans.com is not responsible for the privacy practices of external websites linked from our platform.
If you provide personal information to third-party websites, their privacy policies will govern the use of that information. Users are advised to review those policies separately.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Data may also be processed through secure hosting or service providers required for website operation.
Payment Confirmation
Once payment has been successfully completed, a confirmation notice will be sent to the customer via email within 24 hours.
Refund Policy
Refunds, where applicable, will be processed only through bank transfer.
Refund processing may take 10 to 45 working days, depending on banking procedures and verification requirements.
Cancellation Policy
Customers may cancel their order or requested services within 48 hours from the scheduled delivery date.
Cancelled service days may be rescheduled to another available date through the application or by contacting the customer service team.
Policy Updates
The Website Policies and Terms & Conditions may be updated periodically to meet legal or operational requirements.
Customers are encouraged to review this page regularly to stay informed of any updates. Changes become effective immediately upon publication on the website.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us through the official communication channels listed on our website:
Website: https://isdmealplans.com/contact-us/
